TERMS AND CONDITIONS OF USE AND SERVICE – NUMMA

Last updated: 19 / 11 /2025
Domain: www.numma.net
Owner: NUMMA Technologies Inc.
Jurisdiction: Canada

Welcome to NUMMA.
By accessing or using this Website, you agree to comply with these Terms and Conditions, the Privacy Policy, and all applicable Canadian laws. If you do not agree with these Terms, you must refrain from using the Website.


1. IDENTIFICATION OF THE OWNER

Business Name: NUMMA Technologies Inc.
Country of Registration: Canada
Email (Customer Care): customer.care@numma.net
Support Email: support@numma.net
Phone: +1 647 327 4598
Address: [Insert Canadian address]


2. DEFINITIONS

  • Website / Platform: www.numma.net

  • User / Client: Any person or company that accesses, requests information, or contracts services.

  • Services: Industrial automation, remote diagnostics, maintenance, engineering, technical consulting, software development, training, and industrial solutions.

  • Commercial Contract: A separate document that details technical scope, timelines, pricing, deliverables, and specific service conditions for each project or engagement.


3. PURPOSE OF THE WEBSITE

NUMMA provides information and access to:

  • Industrial automation and control services

  • 24/7 remote diagnostics and monitoring

  • Preventive and corrective maintenance

  • System integration and industrial solutions

  • Software development and implementation

  • Technical consulting and engineering services

  • Specialized training and workshops

The Website serves as an informational, commercial, and contact tool.


4. USER ACCEPTANCE

By using this Website, the User agrees that:

  • They have read and understood these Terms.

  • They are of legal age and have legal capacity under their jurisdiction.

  • They will use the Website in a lawful and appropriate manner.

NUMMA may suspend or block users who violate these Terms.


5. PERMITTED USE OF THE WEBSITE

The User agrees NOT to:

  • Access servers or data without authorization

  • Interfere with or disrupt Website functionality

  • Upload viruses, malware, or harmful software

  • Use the Website for fraudulent or illegal activities

  • Impersonate third parties or manipulate information

Any violation may result in legal action under Canadian law.


6. SERVICE CONTRACTING

6.1. Formalization

Services are contracted through:

  • Formal quotation

  • Purchase order

  • Commercial contract

  • Master Service Agreement (MSA)

  • Statement of Work (SOW)

6.2. Technical Scope

Each contract will detail:

  • Scope of work

  • Deliverables

  • Timelines

  • Fees

  • Warranty terms

  • Payment conditions

6.3. Use Restrictions

Solutions implemented by NUMMA may not be reused, redistributed, sold, or transferred without written authorization.


7. PRICING, TAXES AND BILLING

7.1. Pricing

Prices may be quoted in:

  • CAD (Canadian dollars)

  • USD or another currency agreed upon

7.2. Taxes

Depending on the province, the User may be subject to:

  • GST (Goods and Services Tax – 5%)

  • HST (Harmonized Sales Tax)

  • PST (Provincial Sales Tax)

International clients may be exempt or subject to their local taxes.

7.3. Payments

Payments may be made through:

  • Bank transfer

  • Credit card

  • Approved payment gateways

  • Authorized international methods

Electronic invoicing is available upon request.


8. SOFTWARE LICENSE AND INTELLECTUAL PROPERTY

When NUMMA delivers software, digital tools, or engineering solutions:

  • NUMMA grants a limited, non-exclusive, non-transferable license for use.

  • All intellectual property rights remain the property of NUMMA.

  • The User may not copy, modify, reverse engineer, sublicense, or redistribute any software or documentation.

All intellectual property related to:

  • Industrial designs

  • System integrations

  • Programming

  • Technical documentation

  • Plans, schematics, diagrams, and proposals

remains the sole property of NUMMA, unless agreed otherwise in writing.


9. SUPPORT, WARRANTY, AND MAINTENANCE

9.1. Service Warranty

NUMMA provides warranty limited to:

  • Correction of issues attributable to NUMMA

  • Basic post-service support

  • Adjustments explicitly stated in the contract

9.2. Warranty Exclusions

NUMMA is not responsible for damages caused by:

  • Third-party interventions

  • Misuse by the client

  • Unauthorized system modifications

  • Electrical, network, hardware, or infrastructure failures

  • Operational errors of the client’s personnel

9.3. Remote Diagnostics

Remote monitoring services operate under the SLA (Service Level Agreement) defined in the commercial contract.


10. LIMITATION OF LIABILITY

NUMMA is not liable for:

  • Business interruption or operational downtime

  • Indirect damages or lost profits

  • Damages caused by improper equipment use

  • Software or hardware failures from third parties

  • Inaccurate or incomplete information provided by the client

  • Failures caused by external infrastructure

NUMMA’s maximum liability shall not exceed the total value paid for the contracted service.


11. CANCELLATIONS, RESCHEDULING, AND REFUNDS

Due to the technical nature of our services:

  • No refunds apply for services already performed

  • Cancellations require a minimum 5 business days’ notice

  • Scheduled engineering or technical hours that are unused are non-refundable

  • Digital products, software, and licenses are non-refundable


12. PRIVACY AND DATA PROTECTION (PIPEDA)

NUMMA complies with:

PIPEDA – Personal Information Protection and Electronic Documents Act

✔ Canadian privacy and data protection standards

The User authorizes NUMMA to:

  • Collect limited personal data

  • Use data for operational and commercial purposes

  • Store data securely

  • Transfer data to authorized service providers only when necessary

NUMMA will:

  • Not sell or trade personal information

  • Protect data with adequate security measures

  • Respond to access, correction, or deletion requests

The full Privacy Policy is available on the Website.


13. WEBSITE INTELLECTUAL PROPERTY

All content on the Website, including:

  • Text

  • Photos

  • Graphics

  • Videos

  • Logos and trademarks

  • Documents

  • Software

  • Structure and design

is the exclusive property of NUMMA or its licensors.

The User is prohibited from:

  • Copying

  • Modifying

  • Publishing

  • Distributing

  • Using content for commercial purposes without authorization


14. THIRD-PARTY LINKS

The Website may contain links to external sites.
NUMMA is not responsible for:

  • External content

  • Security of third-party websites

  • External privacy policies

  • Website availability

Users access third-party links at their own risk.


15. MODIFICATIONS TO THE TERMS

NUMMA may modify these Terms at any time.
The updated version will always be available on www.numma.net.


16. APPLICABLE LAW AND JURISDICTION

These Terms are governed by the laws of:

  • Canada, and

  • The province in which NUMMA is registered

Any dispute will be resolved before the appropriate provincial or federal courts in Canada.


17. CONTACT INFORMATION

For customer service, support, or legal inquiries:

customer.care@numma.net

+1 647 327 4598